Germanparts.ca

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4.3

( 8 reviews )

Car Dealers, Auto Parts & Supplies

Open 08:30 AM - 05:00 PM See Hours

3280 Caroga Dr, Mississauga, ON L4V 1L4, Canada +1 8552-139-090.0

GermanParts.ca is a reputable brand that specializes in providing high-quality German automotive parts. With an extensive range of products, they cater to the needs of car enthusiasts and professionals alike. Their commitment to excellence is evident in their exceptional customer service and prompt delivery. GermanParts.ca ensures that customers have access to authentic parts from renowned German manufacturers, ensuring the optimum performance and longevity of their vehicles. Whether it is OEM parts for BMW, Audi, or any other German car brand, GermanParts.ca has an extensive inventory to meet diverse requirements. With a user-friendly website and secure online ordering system, customers can easily browse and purchase the parts they need. GermanParts.ca is the go-to destination for anyone looking for reliable and genuine German automotive parts.

Reviews

4.3/5

8 reviews

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Adrianne weremchuk

March 22, 2024

Zero customer service. Did not honour a discount code I called in to use on an order before it shipped. On the phone they told me to email them as they would just issue a refund later. I said if the order hasn't shipped yet then I can just cancel it and reorder using the discount code, they said no I had to email. Paid for express shipping and asked on the phone if the order would be delivered on a Saturday then (placed Wed, did not ship till mid day Friday) which they said yes. Order didn't arrive until Tuesday. Essentially got scammed on shipping. I tried calling again two weeks later, and I explained to someone what happened. The guy said "let me check" and left meet on hold for 23 minutes. I just hung up because that's unacceptable. Order from people who won't scam you and rip you off.

Alan beadle

March 22, 2024

product descriptions are incorrect for brake pads i ordered, wanted to cancel order, went through a few emails with them then support totally ignored my messages saying its not possible to cancel order once submitted and would not offer any guidance on how to solve issue. Please spend time on updating and making your product descriptions accurate for the rest!

Max livingston

March 22, 2024

Was looking for brake pads for my Porsche Cayenne. Accidentally found these guys through Napa Auto Parts. While being reluctant gave them a try and wow I was amazed! Top notch customer service, great speedy communication, accurate part, super fast (less than 24 hours) delivery from ON to BC!!! And amazing price. Recommending these guys 200%. Will come back for more for sure as I am a German car fan.

Char burnett

March 22, 2024

Excellent store to purchase car parts. All my questions via email answered same day. This is now my go to store, would have been great if I knew about German Parts years ago, would have saved $$$$$ and purchased better quality parts.

Benjamin lioue

March 22, 2024

Bad experience with German parts. Instead of returning my $156, they returned me $122 because of 20% restocking fee. I returned the wrong brake pads and they should pay me full amount like other companies does with their customers. I'm not gonna buy again from them.

Gia felton

March 22, 2024

This doesn’t have anything to do with the service. I bought a set of TRW disc brake pads for my Audi Q7.I called and ask a customer service representative what is a good not over expensive brand and he said the TRW is the same brand I would get from the Audi Dealer. I bought pads for both back and front along with new brake sensors. These are the worst disc pads I have ever put on any car I have ever owned. They give a massive amount of brake dust and turn the rims black. I had to change then and I bought a set from Auto Shack which are way less expensive but absolutely no brake dust and even better braking as the dust will let the brakes swing when you have to make a sudden stop.Shipping was also free right to my door, anyone wants a set of Audi Q7 brake pads for free I only wear them one month fits 2007-2015 Q7

Derek preston

March 22, 2024

Brutal customer service and literally no parts for air cooled Porsches better part suppliers out there. Company could probably get alot more business if they could compete with pelican parts

Faye houtz

March 22, 2024

Lousy service. Ordered 2 oil filters and paid for them. Got only one and when I called they told me they would issue an immediate refund. A week later when I called again, they said they would send me an e-mail and to take a picture of the one filter? waiting...waiting...